Using the Mobile Check-in Tool

This guide explains how to use the EventWaivers mobile check-in tool for efficient participant verification at your events.

Overview

The mobile check-in tool is designed for event staff to quickly verify participants' waiver status using any mobile device. It's optimized for fast-paced environments where you need to process many participants efficiently.

Step-by-step

1. Access the mobile check-in tool

   There are two ways to access the check-in tool:

   Option 1: Direct from your portal

   • Log in to your EventWaivers account
   • Navigate to your portal
   • Click the "Check-in" tab

   Option 2: Using the check-in URL

   • Open the unique check-in URL for your portal: https://eventwaivers.com/p/{your-portal-slug}/check-in
   • Log in with your EventWaivers credentials if prompted

2. Optimize your device setup

   For the best experience:

   • Enable camera permissions when prompted
   • Consider using a phone stand or holder for extended use
   • Connect to Wi-Fi if available to reduce data usage

3. Choose your check-in method

   The tool offers multiple ways to verify participants:

   • QR Code Scan: Fastest method, requires participant to have their QR code
   • Manual Search: Look up by name or email
   • Barcode Scan: Scan ID cards or printed barcodes (if configured)

   

4. Scanning QR codes

   To scan a QR code:

   • Tap the "Scan QR" button
   • Point your camera at the participant's QR code
   • Hold steady until the code is recognized
   • View the verification results immediately

5. Manual participant lookup

   If a participant doesn't have their QR code:

   • Tap the "Manual Search" button
   • Enter their name or email in the search field
   • Select the correct participant from the results
   • View their waiver status

   

6. Understanding verification statuses

   The system uses a color-coded system for quick recognition:

   • Green: All waivers signed and verified
   • Yellow: Partial completion (some waivers signed)
   • Red: No waivers signed or participant not found

   Each status includes specific details about which waivers are signed or missing.

Notes

• The check-in tool works in offline mode if internet connectivity is lost
• Data will sync automatically when connection is restored
• Multiple staff members can use the tool simultaneously without conflicts
• Check-in history is recorded for audit purposes
• If the video does not start automatically when loading the page, try refreshing the page.

Related

• Checking Waiver Status with QR Code
• Public Waiver Signature View
• Exporting Signatures